02-12-2022 07:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-12-2022 07:42
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have tried the suggestions listed in the Screen Issues forum without any success. Are there any other suggestions? If I can't see the display outside and barely see it inside with lights on then I need a new device because it is functioning for me as I need
02-12-2022 08:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


02-12-2022 08:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hi @MarkKord are you still under warranty?
This is from a Moderator:
"Make sure that your Charge 3 hasn't gone into Sleep or DND mode. When any of these settings are activated:
- Notifications don't cause the tracker to vibrate or the screen to turn on.
- The screen's brightness is set to dim.
- Turning your wrist won't cause the tracker's screen to turn on.
To change this, press and hold the button, and swipe left to access the quick settings screen. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device?"
02-20-2022 10:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-20-2022 10:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
No I am no longer under warranty. I have already tried the things you have suggested without any help. I have tried setting the brightness to both normal and auto with no success. The device is not in sleep mode.

02-20-2022 10:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-20-2022 10:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I read a response to this issue from another issue in which a High brightness setting was removed from the brightness setting menu. Now that I come to think about that I do remember the high brightness setting. What happened to that setting and is there anyway to get it back?
02-20-2022 19:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


02-20-2022 19:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
https://myhelp.fitbit.com/s/support?language=en_US
