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Charge 3 screen lights up partially

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‎10-10-2021 18:16 - last edited on ‎10-11-2021 04:28 by Fitbit Moderator

‎10-10-2021 18:16 - last edited on ‎10-11-2021 04:28 by Fitbit Moderator

Hi, my charge 3 suddenly doesn't light up properly. I adjusted brightness and rebooted several times, but the screen only partially lits up. I can hardly see anything. I got this on the day of launch - 10/8/18. Never had issues with it before. Any help would be greatly appreciated. Thank you!

 

 

Moderator edit: updated subject for clarity

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‎10-11-2021 04:28 - last edited on ‎08-23-2024 04:29 by Fitbit Moderator

‎10-11-2021 04:28 - last edited on ‎08-23-2024 04:29 by Fitbit Moderator

@Krishna2203r Welcome to our Fitbit Community. Regarding the screen light issue that your Charge 3 has experienced, I appreciate the time spent trying to get it fixed before contacting our forums.

I noticed that you contacted our Support team and they assisted you via chat. In case more assistance is needed, please reply to the email they sent you and they'll be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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