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Charge 3 screen not displaying

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‎05-28-2020 17:02 - last edited on ‎09-16-2020 19:33 by

‎05-28-2020 17:02 - last edited on ‎09-16-2020 19:33 by

I was having an issue with my charge 3 display screen. The time display for the time would look choppy and even in stop watch app, the numbers would get cut off on the far left side. 

 

Suddenly my charge 3 will not light up or show it's display. Ive had this charge 3 for over a year now. It does vibrate when i touch the button. I tried putting it on the charger to reset, but that did not work. ( did not see a smiley face).

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‎06-11-2020 16:51

‎06-11-2020 16:51

Welcome to the Fitbit Community @Runnerguy87.

 

I'm sorry to hear that your Fitbit Charge 3 display is not working properly. Thank you for the information provided and for restarting your Tracker before contacting us.

 

I noticed that you've recently been in contact with Customer Support. I'm pretty sure that they will let you know how to proceed as soon as possible. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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