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Charge 3 screen not working

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‎12-15-2023 22:51 - last edited on ‎12-16-2023 06:44 by Fitbit Moderator

‎12-15-2023 22:51 - last edited on ‎12-16-2023 06:44 by Fitbit Moderator

My Fitbit Charge 3 was working fine about 2 days ago and then I took it off to charge and when it was fully charged again the screen was completely black. I've tried everything that google has suggested and still no luck. I've tried changing the clock face, reseting the watch, and even done something called a long restart. I've tried everything under the sun and no luck. I don't want to buy a new watch and so if anyone has any ideas please let me know. I need this watch for school and other physical activities. 

Thank you!

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-16-2023 12:46

‎12-16-2023 12:46

Mine just went black too, same everything you just explained: (

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‎12-18-2023 14:27

‎12-18-2023 14:27

The same happened to my Charge 2 on saturday. It was low on battery (10%) so I put it in the charger as normal. The next morning the screen was black, and it will not come on whatever I try. But the green lights on the back for pulseregistration is blinking as normal.....

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