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Charge 3 screen not working

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‎09-22-2020 08:34 - last edited on ‎09-23-2020 20:01 by

‎09-22-2020 08:34 - last edited on ‎09-23-2020 20:01 by

Hey guys,

 

first I would like to thank u on all the effort u do here.

 

last week my charge 3 screen freezed and when I plugged it to the cable to restart it the screen didn’t work anymore! Its still vibrate when I press the button and it still synced to the app, everything works except the screen 

I tried every solution I found here and still it’s not working!

 

 

Moderator edit: subject for clarity 

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‎09-23-2020 20:01

‎09-23-2020 20:01

Welcome to the Fitbit Community, @Faisal90s.

 

I am sorry to hear the screen on your Charge 3 is not working. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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