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Charge 3 screen too dim

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‎11-06-2020 12:02 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-06-2020 12:02 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

I've done all the restarts etc I've put up with it since the last update have bought a versa 2 and its far too big! Need my charge 3😔

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎11-06-2020 13:11

‎11-06-2020 13:11

Check 'Brightness' in Settings, and make sure you are not in 'Sleep Mode'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-09-2020 11:32 - last edited on ‎12-10-2024 10:24 by Fitbit Moderator

In response to JohnnyRow

‎11-09-2020 11:32 - last edited on ‎12-10-2024 10:24 by Fitbit Moderator

@Dorotjy It's nice to have you on board!

Let me help you with your Charge 3 screen being too dim. Please do check the brightness settings as @JohnnyRow suggested since many members have stated that this solved their issue. I did notice that you already have a ticket with our Support team so please work with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-09-2020 11:38

In response to AlvaroFitbit

‎11-09-2020 11:38

Thankyou I've tried everything and fitbit are now going to replace my charge 3!🙂Sent from my Galaxy
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‎11-10-2020 08:32 - last edited on ‎12-10-2024 10:18 by Fitbit Moderator

In response to Dorotjy

‎11-10-2020 08:32 - last edited on ‎12-10-2024 10:18 by Fitbit Moderator

@Dorotjy thank you for the update.

Really happy to hear that our Support team is replacing your Charge 3. Hopefully you will be back on track in no time.

Happy stepping and stay safe.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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