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Charge 3 screen too dim

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‎06-17-2022 03:30 - last edited on ‎06-17-2022 05:19 by Fitbit Moderator

‎06-17-2022 03:30 - last edited on ‎06-17-2022 05:19 by Fitbit Moderator

I don't really notice how it started but my Fitbit screen suddenly got dim with no reason. It started from the edge of the screen now I can't barely see the menu at all. Can it be fixed or should I find a replacement gadget instead?

IMG_20220617_172517.jpg

 

 

Moderator Edit: Clarified subject

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‎06-17-2022 05:17 - edited ‎03-16-2024 11:28

‎06-17-2022 05:17 - edited ‎03-16-2024 11:28

Hi there, @Lialialia. Welcome to the Community Forums. Thanks for the details provided in your post and the photo attached. 

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-17-2022 05:17 - edited ‎03-16-2024 11:28

‎06-17-2022 05:17 - edited ‎03-16-2024 11:28

Hi there, @Lialialia. Welcome to the Community Forums. Thanks for the details provided in your post and the photo attached. 

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-16-2022 12:05

In response to MarreFitbit

‎10-16-2022 12:05

How about fitbit providing an update to fix the dimness of 5he screen ptoblem

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‎10-21-2022 02:34

In response to Clubmeder

‎10-21-2022 02:34

A long restart:
Connect the device to the charging cable.
While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
The device turns on and shows a battery icon. The device turns off.
The device turns on and shows a progress bar and short vibrations occur.

 

Regards,

Will

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