Charge 3 screen too dim

[John.mcgillion]

Keeps going back to auto settings on display which is very dim. Set it to normal and it keeps reverting back to auto which I can't see. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @John.mcgillion. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3. 

As per the description of your post, it seems like your Fitbit device is in sleep mode. When the sleep mode setting is on:

• Notifications don't cause the tracker to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• Turning your wrist won't cause the tracker’s screen to turn on.

Sleep mode doesn't automatically turn off unless you set a sleep mode schedule. To schedule sleep mode to automatically turn on during certain hours:

1. Open the Settings app and tap Sleep Mode.
2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode schedule. Sleep mode automatically turns off at the time you schedule, even if you manually turned it on.

You can't turn on do not disturb and sleep mode at the same time.