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Inaccurate Sleep Calculation Charge 4

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‎01-01-2023 08:30 - last edited on ‎01-26-2023 17:47 by Moderator Alum

‎01-01-2023 08:30 - last edited on ‎01-26-2023 17:47 by Moderator Alum

I get inaccurate sleep scores. The timeline is all dark, and time asleep is completely wrong. I have reset the Fitbit twice with no results. Help please. 

 

Moderator Edit: Clarified subject and Labels

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‎01-26-2023 17:49

‎01-26-2023 17:49

Hi there @Capps. Welcome to Community Forums.

 

Thank you for the information and feedback. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then restart your device.

 

Also you check these articles, How do I track my sleep with my Fitbit device?, How do I track heart rate with my Fitbit device? and What factors can affect the hear rate reading on my Fitbit device?.

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