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Charge 3 screen too dim

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‎08-26-2023 04:56 - last edited on ‎08-26-2023 07:06 by Fitbit Moderator

‎08-26-2023 04:56 - last edited on ‎08-26-2023 07:06 by Fitbit Moderator

I have full charge on my 3 and I can't see enough to change the settings. The screen is so dim.

Moderator Edit: Clarified subject

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‎08-26-2023 07:08 - edited ‎08-26-2023 07:09

‎08-26-2023 07:08 - edited ‎08-26-2023 07:09

Hello there, @breathineasy. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, please check if the sleep mode on your Charge 3 is enabled. When the sleep mode setting is on:

  • Notifications don't cause the tracker to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • Turning your wrist won't cause the tracker’s screen to turn on.
Maria | Community Moderator, Fitbit


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