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Charge 3 screen very dim

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My charge 3 screen is gone dim .have done a reset and still not fixed the problem any advise as it was a replacement for my old charge 3 in March last year 

 

 

Moderator edit: updated subject for clarity

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Hi there @Orkstu, welcome to the Community Forums. Thanks for the details provided about your Charge 3's screen brightness and for taking the time to fix it prior to posting here. 

 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

 

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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Any update on ‘this screen problem 

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