Charge 3 screen won't scroll

[Bic59]

My device screen will not change from time, date, floors and active minutes 

any ideas please 

Moderator edit: updated subject for clarity

[SunsetRunner]

Try a Restart and do it several times if necessary.

[MarreFitbit]

Hi there @Bic59, welcome to the Community Forums. Thanks for the details provided about your Charge 3's screen. 

As first approach, please follow @SunsetRunner's recommendation. 😉

If the restart does not work, please check in your Fitbit app if your Charge 3 is still syncing. If so, change the clock face to a different one to see if this brings back the display. Don't worry if you cannot see anything on the display by now, this process is done through the Fitbit app. 

Give this a go and let me know the outcome, I'll be around. 

[Bic59]

Ok thank you 🤗

Sent from my iPad

[MarreFitbit]

You're very welcome @Bic59. 😉

[Bic59]

All sorted,
Thank you 🤗

Sent from my iPad

[MarreFitbit]

Music to my ears @Bic59. I'm happy to hear that your issue was solved. 

I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!