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Charge 3 screen won't swipe

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‎10-28-2020 11:17 - last edited on ‎10-29-2020 06:15 by Fitbit Moderator

‎10-28-2020 11:17 - last edited on ‎10-29-2020 06:15 by Fitbit Moderator

All I can see is the date, time, and number of steps.

 

 

Moderator edit: updated subject for clarity

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‎10-29-2020 06:14

‎10-29-2020 06:14

Hi @mleotx, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since the screen won't swipe and it remains on the original display.

 

Please restart your Charge 3 as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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