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Charge 3 setup issues

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‎04-27-2020 17:22 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 17:22 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Unit was working and battery totally drained before i had a chance to charge again. After that the unit will not pair with anything. Samsung galaxy s7 phone, Samsung galaxy tablet, windows 10 OS or google chrome book all will recognize the unit but will not pair.

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 10:22 - last edited on ‎09-11-2025 09:47 by Fitbit Moderator

‎06-21-2020 10:22 - last edited on ‎09-11-2025 09:47 by Fitbit Moderator

Welcome to the Community, @lnewof70.

Thanks for troubleshooting this pairing issue. If you still having problems with this process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

Let me know how it goes. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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