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Charge 3 showing incorrect time

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‎05-13-2020 17:32 - last edited on ‎09-28-2020 07:47 by Moderator Alum

‎05-13-2020 17:32 - last edited on ‎09-28-2020 07:47 by Moderator Alum

I have only had my tracker for 3 months and every time i wear it. The clock loses time and the stats are not accurate.

 

 

Moderator Edit: Clarified subject

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‎09-28-2020 07:54

‎09-28-2020 07:54

Welcome to the Community, @Reneelisa2010.

 

For tips about improving accuracy, I recommend checking the help article: How accurate are Fitbit devices?.

 

Now about the time, I recommend changing the timezone to a completely different one, sync the device, put the correct time and sync again.

 

To change the time, follow the steps in the article: How do I change the time on my Fitbit device?. Also, make sure that the device you are using for this has the correct time.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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