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Charge 3 showing the wrong date and time

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‎04-11-2021 17:25 - last edited on ‎04-14-2021 06:11 by Fitbit Moderator

‎04-11-2021 17:25 - last edited on ‎04-14-2021 06:11 by Fitbit Moderator

My Charge 3 is displaying the wrong date and time. I've rebooted it several times. I've reinstalled the app on my phone. I've paired the Bluetooth again. Nothing is working. Help!!!

 

 

 

Moderator edit: subject for clarity

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‎04-12-2021 00:25

‎04-12-2021 00:25

You can't manually set the date and time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?

 

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‎04-14-2021 06:16

In response to SteveH

‎04-14-2021 06:16

Hello @Stella2204. Welcome to the community forums. @SteveH It's great to see you around and thanks for your input. 

 

Thank you for the information and for the troubleshooting steps you've tried prior to posting. Adding to what @SteveH said, if the inconvenience persists, I suggest trying to adjust the time zone by following the steps here: How do I change the time on my Fitbit device?

 

Hope this helps.

Wilson M. | Community Moderator, Fitbit.
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