Charge 3 showing white lines on the screen and battery is not lasting

[Mscher]

All of a sudden my charge 3 has verticals and horizontal lines. The battery is also only lasting for less than 24 hours. I have turned off most of the notifications and also cleaned the charge prongs and ran the watch through a reset. I’ve only had this watch for 6 months. It is a replacement for my original watch that had a blank screen after six month. Any suggestions. I would expect an exercise watch to last much longer than this without issue 

Moderator edit: updated subject for clarity

[SunsetRunner · Accepted solution]

Contact Customer Support.

[MarreFitbit]

Hi there @Mscher, welcome to the Community Forums. Thanks for taking the time to troubleshoot your Charge 3's display and battery prior to contacting us. 

Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Thanks for your help @SunsetRunner.

Let me know if there's anything else I may do to help you in the meantime.