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Charge 3 steps count inaccurate

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‎06-02-2020 04:45 - last edited on ‎09-16-2020 19:21 by

‎06-02-2020 04:45 - last edited on ‎09-16-2020 19:21 by

I have been awake for less than an hour and I have over 4000 steps for the day... that is very inaccurate! What is going on? I had to buy this Fitbit because a similar thing happened to my Versa lite! Getting pretty pissed off.

 

 

Moderator Edit: Clarified subject

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‎06-14-2020 11:27

‎06-14-2020 11:27

It's great to see you around, @lauraneumiller.

 

I understand how are you feeling. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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