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Charge 3 stopped vibrating

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‎11-21-2020 00:01 - last edited on ‎11-22-2020 10:27 by Fitbit Moderator

‎11-21-2020 00:01 - last edited on ‎11-22-2020 10:27 by Fitbit Moderator

My charge 3 has stopped vibrating.  It does not vibrate on alarms, stopwatch, when it connects to the charger or during reset.  I have performed 3 full resets.  Silent alarm, sleep mode (DND) modes are not active.  Any ideas think motor has gone. 

 

 

Moderator Edit: Clarified subject

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‎11-22-2020 10:29

‎11-22-2020 10:29

@tenkalebmol Welcome to the Community. 

 

Let me help you with your Charge 3 not vibrating and thank you for troubleshooting this issue. Since the issue still persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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