12-29-2018
15:12
- last edited on
11-17-2020
14:31
by
MatthewFitbit
12-29-2018
15:12
- last edited on
11-17-2020
14:31
by
MatthewFitbit
Hi
Hope someone can help...
Have a Charge 3 and started to track exercise and now can’t stop it... tried swiping, lightly tapping, pressing, on centre of screen, right and left and nothing stops it. Just continues to track exercise!
Have tried plugging into charger to reset but when i press and hold screen still nothing, can’t even reset it!!!!
Help, it’s driving me insane 😱
Answered! Go to the Best Answer.
07-21-2021 05:28
07-21-2021 05:28
Hi everyone. @JMaggie77 Welcome to the community forums!
@JMaggie77 I also appreciate your input! Adding to your post, I'd just recommend visiting this help article for questions about how to navigate a Fitbit device: How do I navigate my Fitbit device?
On a side note, if you have any other questions or inquiries, please post them in a new thread.
Hope this helps.
12-29-2018 15:33
12-29-2018 15:33
All sorted now so ignore post
12-29-2018 17:10
12-29-2018 17:10
I'm in the same situation. How did you fix it? Thank you.
12-30-2018 00:05
12-30-2018 00:05
If you press sides buttons once to pause or twice to select finish
(put fingers either side of screen and squeeze lightly you will feel it vibrate)
05-26-2019 06:24
05-26-2019 06:24
God bless you my child! I was going nuts. Now I just need to find out how in the heck in got in the track mode in the first place.
04-01-2020 22:16
04-01-2020 22:16
I pressed the left button. It vibrates, but does not change. It it stuck in exercise . Please help
04-02-2020 04:07
04-02-2020 04:07
I pressed the left button. It vibrates, but does not change. It is stuck in exercise . Please help
06-24-2020 06:13
06-24-2020 06:13
hey, I’m having that problem now and it won’t unstuck despite me pressing the button- wondering if / how you solved yours ? Thanks 🙂
07-20-2021
07:18
- last edited on
07-21-2021
05:24
by
WilsonFitbit
07-20-2021
07:18
- last edited on
07-21-2021
05:24
by
WilsonFitbit
When you press that side button you shout have two options, finish and stop. Select stop on your screen.
Oh - and when you scroll down select exercise to get back there.
Moderator Edit: Merged posts
07-21-2021 05:28
07-21-2021 05:28
Hi everyone. @JMaggie77 Welcome to the community forums!
@JMaggie77 I also appreciate your input! Adding to your post, I'd just recommend visiting this help article for questions about how to navigate a Fitbit device: How do I navigate my Fitbit device?
On a side note, if you have any other questions or inquiries, please post them in a new thread.
Hope this helps.