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Charge 3 switching between screens

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‎10-19-2020 19:41 - last edited on ‎11-12-2020 13:24 by Fitbit Moderator

‎10-19-2020 19:41 - last edited on ‎11-12-2020 13:24 by Fitbit Moderator

My Charge 3 started constantly vibrating and switching screens. It then doesn’t respond to touch and won’t stop. This has been happening since last batery charge  and it’s getting pretty frustrating and not sure what to do.

 

I already tried the 8 second and 15 second reset and changing the face using the app.

 

Please help

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‎10-19-2020 21:25

‎10-19-2020 21:25

Same unfortunately.... and my device is quite new - got it as a present half a year ago....

i need help or a new device.

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