Charge 3 text notifications

[eleetatts13]

I have literally tried everything to get my Fitbit to get text notifications back on. Nothing is working. I’m really upset because my charge 3 is not that old. I think I’m going to have to get a new one. I’ve checked every notification blue tooth and message option and deleted the app and the charge 3 and re done it and nothing. This is extremely aggravating. 

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

[Amandagaglio]

Mine is an iPhone 7s. It was working for a while and stopped. I’ve been troubleshooting without any luck. 

[eleetatts13]

I have the iPhone X but it was working for a while then just stopped.

[Odyssey13]

@Amandagaglio   and  @eleetatts13 

This is from a Fitbit Moderator:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

[Amandagaglio]

That’s odd. Why would it have been compatible before and now it isn’t?