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Charge 3 tiles are wrong

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‎04-11-2020 04:33 - last edited on ‎09-17-2020 17:24 by Fitbit Moderator

‎04-11-2020 04:33 - last edited on ‎09-17-2020 17:24 by Fitbit Moderator

Has anyone had issues with Charge 3 listing calories instead of steps? Also, when I open the app on my phone, there is no longer any sleep category? Do you have to have premium for this now?

 

 

Moderator edit: subject for clarity

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‎04-22-2020 10:27 - last edited on ‎10-13-2025 09:46 by Fitbit Moderator

‎04-22-2020 10:27 - last edited on ‎10-13-2025 09:46 by Fitbit Moderator

It's great to see you around, @Incalewis.

I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Now about the issue you are experiencing, is your tracker paired? Can you please provide me with some screenshots of this?.

I hope to hear from you soon. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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