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Charge 3 time and date is wrong

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‎01-17-2021 05:13 - last edited on ‎01-21-2021 08:04 by Fitbit Moderator

‎01-17-2021 05:13 - last edited on ‎01-21-2021 08:04 by Fitbit Moderator

My watch bands broke so I left it on the shelf until I realized I could use most of it; I recharged it and synced it but the time does not correct; it stays at midnight - any ideas?

 

 

Moderator Edit: Clarified subject

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‎01-17-2021 10:30

‎01-17-2021 10:30

@Zaacharia - Please try restarting it. that may help. Instructions are here. 

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‎01-21-2021 08:09

In response to SunsetRunner

‎01-21-2021 08:09

@Zaacharia Thanks for being part of our Community! 

 

Let me help you with this. Besides the restart that @SunsetRunner kindly suggested you have to make sure that your tracker is properly syncing. Please follow these instructions to do so.

 

Let me know how it goes.

Alvaro | Community Moderator

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