Charge 3 tracking steps while not wearing it

[nanonano76]

This morning while I was in the shower my Charge 3 was sitting on the end of my bed. I put it on and while walking downstairs I got a congrats notice. It says I took almost 7,000 steps in the last 10 minutes. But it was sitting on my bed. How do I adjust this!?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around, @nanonano76.

I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Now about your tracker registering extra steps, I would like to know if you experiencing this again? Is the surface where you are leaving your device vibrating? I recommend not leaving the device in surfaces that might vibrate since it might register some steps.

If you want to delete that extra information, you can follow the steps in the article: How do I delete steps and floors in the Fitbit app?.

Let me know the outcome. 🙂