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Charge 3 trouble pairing and syncing

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‎12-26-2020 13:07 - last edited on ‎12-27-2020 10:16 by

‎12-26-2020 13:07 - last edited on ‎12-27-2020 10:16 by

So two or three days ago my charge 3 band stopped syncing with my iPad.  I’ve got the latest version of iOS although it’s an older iPad.  The device isn't connecting or appearing in my Bluetooth list although other devices are visible.  After lots of rebooting of the device and forgetting the device in the app then reinstalling I managed to get it to reconnect earlier today only for it to have broken connection again! Getting frustrated now as it’s not that long since I had a new device as the screen on my previous on had gone wrong.  From looking at the forums it seems others are having similar problems...what else can anyone suggest?  Fitbit any clue?!

 

 

Moderator edit: subject for clarity 

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‎01-05-2021 00:13

In response to LiliyaFitbit

‎01-05-2021 00:13

Hi, I am another user whose charge 3 is unable to sync since Sunday 3rd January.

 

I have tried all fixes, uninstalled the app, reinstalled it, rebooted the charge 3, disconnected Bluetooth, paired it again. Nothing works! 

 

Moderators, can we please have an update on this fix? 

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