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Charge 3 unresponsive

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‎02-04-2022 11:11

‎02-04-2022 11:11

Hi, can anyone offer advice. My charge 3 has become completely unresponsive, put on charge yesterday but now totally blank, can’t reset, button is unresponsive and screen blank, no vibration. iPhone can’t locate it either. Any help much appreciated.

Thanks

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‎02-05-2022 10:18

‎02-05-2022 10:18

Welcome to the Fitbit Community, @RayHope. Thank you for describing what´s happening to your Charge 3.

 

I know how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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