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Charge 3 vertical lines on the screen

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‎01-26-2020 13:18 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-26-2020 13:18 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

Just charged my Fitbit charge 3 and the screen has vertical lines on!

 

Moderator edit: updated subject for clarity

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‎01-26-2020 16:26

‎01-26-2020 16:26

Try a Restart and do it several times if necessary.

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‎01-27-2020 06:44 - edited ‎02-23-2024 03:43

In response to SunsetRunner

‎01-27-2020 06:44 - edited ‎02-23-2024 03:43

Hello @Anneli9717, welcome to the Community Forums. Thanks for the details provided about your Charge 3's screen. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

Thanks for your help and support @SunsetRunner.

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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