Charge 3 vibrations not working

[Tlcwmu11]

Hello: my vibrations have stopped working on my charge 3, the notifications come through but no vibrations. I have tried the following. Changing the vibrations to strong, rebooting the device a few times through the settings on the Fitbit, turning blue tooth on and off, forgetting the device and repairing It to Bluetooth.

[NellyG]

Hi @Tlcwmu11 I have flagged a moderator to come and help you

[YojanaFitbit · Accepted solution]

Welcome aboard my friend @Tlcwmu11. Thanks for troubleshooting prior to contacting us

Since those steps didn't solve the issue you're having with your Fitbit Charge 3, I've requested to our support team to create a case on your behalf. You should soon receive an email from customer support. Thanks for flagging @NellyG.

Please keep me posted! 

[Tlcwmu11]

ok thank you!

--
Tracy Chandonnet

[YojanaFitbit]

Hi @Tlcwmu11! You're welcome. Sorry for the delay.

I'm glad to know that you found help on the Forums, we're here to help all members. Please feel free to come back at any time, we try to take care of all the members of our family. 

I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle?

Keep stepping around in the Forums! 

[sbolts]

Had the same problem came from nowhere tried every setting on my phone and the app deleted and reinstalled turns out I’d accidentally turned on do not disturb (DBD) on the watch itself 😳🙄🙄 didn’t even know I could haha