05-27-2020
20:36
- last edited on
10-16-2020
07:55
by
AlejandraFitbit
05-27-2020
20:36
- last edited on
10-16-2020
07:55
by
AlejandraFitbit
I have only had my Fitbit Charge 3 for a couple days now and cannot find the answers to my questions. I can add water drank on the phone app but the Fitbit itself says 0 and doesn't change. Can I add it by tapping on the device itself? If so, mine wont let me.
Also, I do not get notifications on my device when my phone rings or I get text. I have done everything I have read about but it will not work. One more thing, I saw my sleep score and stats this morning when I woke up but cannot find them anywhere now.
Help!
Moderator Edit: Clarified subject
10-16-2020 07:57
10-16-2020 07:57
Welcome to the Community, @DianeKP.
I will be glad to help you out with the issues you are experiencing with your Charge 3. About the water, you need to log this information directly from the Fitbit app by doing the following:
The notifications, follow the instructions in the article: How do I get notifications from my phone on my Fitbit device?. And the sleep, are you talking about the tiles? If this is the case, do the following:
I hope to hear from you soon and let me know how the troubleshoot goes.