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Charge 3 water, notifications and sleep issues

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I have only had my Fitbit Charge 3 for a couple days now and cannot find the answers to my questions. I can add water drank on the phone app but the Fitbit itself says 0 and doesn't change. Can I add it by tapping on the device itself? If so, mine wont let me.

 

Also, I do not get notifications on my device when my phone rings or I get text. I have done everything I have read about but it will not work. One more thing, I saw my sleep score and stats this morning when I woke up but cannot find them anywhere now. 

Help!

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @DianeKP.

 

I will be glad to help you out with the issues you are experiencing with your Charge 3. About the water, you need to log this information directly from the Fitbit app by doing the following:

  1. Tap the Today tab.
  2. On the Water tile, tap the + icon.
  3. Enter the amount of water you drank, then tap Save.

 

The notifications, follow the instructions in the article: How do I get notifications from my phone on my Fitbit device?. And the sleep, are you talking about the tiles? If this is the case, do the following:

  1. On the Today tab, tap Edit.
  2. To add a stat tile, swipe down and find the stat you want to add > tap Add. To hide a stat tile, tap the X icon on the stat you want to remove.
  3. Tap Done.

 

I hope to hear from you soon and let me know how the troubleshoot goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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