Charge 3 white screen

[tinker217d]

Hi all. I'm joining the white screen club as well. The screen on my Charge 3 spontaneously went white last night. I have tried all the resets, changed the clock face, and my app is up to date. A couple of months ago it stopped receive txt or phone call notifications. 

This Fitbit has already been replaced once due to a blank screen. 

So that makes 2 Fitbit charge 3 trackers that have gone bad on me in a year's time. 
Is there any help for this? Admins or Mods, any suggestions?

[MarreFitbit]

Hi there @tinker217d, welcome to the Community Forums. I'm sorry to hear that you're going through this situation. I appreciate you've taken the time to troubleshoot the white screen on your Charge 3 prior to contacting us.

Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Teamabout this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to help you.

[tinker217d]

Thank you for putting me in touch. I look forward to hearing from them and hopefully finding a solution. I really love the Fitbit products when they’re working properly. 

[MarreFitbit]

You're very welcome @tinker217d. 😉 You're in good hands! 

[Kismo]

I’m so disgusted with my Fitbit .. but it’s not the Fitbit’s fault😡