12-06-2020
14:21
- last edited on
12-07-2020
03:31
by
AlvaroFitbit
12-06-2020
14:21
- last edited on
12-07-2020
03:31
by
AlvaroFitbit
My charge 3 will not sync I have tried everything that is mentioned in community I've spoken to help they advised me to delete my data which I done. I've uninstall led the app and still no joy. If I do get hooked up it doesn't last for a day. I'm ready for flinging it out the window.
Moderator Edit: Clarified subject
12-07-2020
03:34
- last edited on
04-30-2025
06:55
by
MarreFitbit
12-07-2020
03:34
- last edited on
04-30-2025
06:55
by
MarreFitbit
@Imaboutmental It's great to see you in the Community.
Sorry to hear that your Charge 3 isn't syncing and thank you for troubleshooting this issue. I am not sure what you have tried up to this point besides the steps you already mentioned. Try clearing the link between your phone and your tracker by doing the following:
Let me know how it goes.
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12-09-2020 02:57
12-09-2020 02:57
12-09-2020
05:35
- last edited on
04-30-2025
06:55
by
MarreFitbit
12-09-2020
05:35
- last edited on
04-30-2025
06:55
by
MarreFitbit
@Imaboutmental thank you for the update.
Since the issue persists I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!