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Charge 3 with a blank screen

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‎06-08-2020 02:02 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-08-2020 02:02 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

I have been unable to get any display on my fit bit for about a week. I have tried all the hints on the page but I'm getting nothing. I am still getting the information on my phone.

 

Moderator edit: updated subject for clarity

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‎06-18-2020 16:49 - last edited on ‎01-28-2025 08:06 by Fitbit Moderator

‎06-18-2020 16:49 - last edited on ‎01-28-2025 08:06 by Fitbit Moderator

It's great to see you in the Fitbit Community @Myasteph.

I'm sorry to hear that your Fitbit Charge 3 display is not working. Thank you for the information provided and for trying different troubleshooting steps before contacting us.

I noticed that you've been in contact with Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

If you have any question, please don't hesitate to contact us back at any time.

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