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Charge 3 won't charge

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‎08-01-2020 14:17 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎08-01-2020 14:17 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

My Charge 3 ran all the way out of juice and when I plug it into its charger cabke (after cleaning it and cable) nothing happens except that the watch gets hot. I've also tried holding in the restart button without results. Can anyone help?

 

Moderator Edit: Clarified subject

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‎08-01-2020 17:07

‎08-01-2020 17:07

@Ryansmom52 If the watch gets hot, DO NOT put it on the charger and do not attempt to wear it.  Contact Fitbit Customer Support.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-01-2020 17:07

‎08-01-2020 17:07

@Ryansmom52 If the watch gets hot, DO NOT put it on the charger and do not attempt to wear it.  Contact Fitbit Customer Support.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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