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Charge 3 won't charge

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‎06-16-2020 10:26 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-16-2020 10:26 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

I am experiencing increasing issues charging my Charge 3. I clean the connection points with alcohol (I now need to do this for every charge - it used to only be occasional) but this is getting more & more difficult. 

 

 

Moderator Edit: Clarified subject

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‎08-31-2020 09:38 - last edited on ‎11-06-2025 09:32 by Fitbit Moderator

‎08-31-2020 09:38 - last edited on ‎11-06-2025 09:32 by Fitbit Moderator

Welcome to the Community, @GR01.

Thanks for troubleshooting this battery issue. If your Charge 3 isn't charging, I recommend taking a look at the help article: Why isn't my Fitbit device's battery charging? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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