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Charge 3 won’t charge

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‎06-23-2020 18:54 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

‎06-23-2020 18:54 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

I have had my Charge since last Mother’s Day and now it’s not charging. I have tried my charger and my sister’s charger. I have tried charging in my car and wall charge. Any help would be appreciated. 

 

 

Moderator edit: subject for clarity

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‎07-03-2020 20:07

‎07-03-2020 20:07

Welcome to the Fitbit Community, @Kwilliamson09.

 

I am sorry to hear your Charge 3 is not charging. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend following our complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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