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Charge 3 won’t charge

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‎09-30-2020 12:00 - last edited on ‎10-04-2020 16:38 by

‎09-30-2020 12:00 - last edited on ‎10-04-2020 16:38 by

Fitbit unable to charge after not being used for 4 months. Is it completely dead?

 

 

Moderator edit: updated subject for clarity

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‎10-01-2020 05:07

‎10-01-2020 05:07

Hi @jaffapommie, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since it won't turn on or take a charge.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your tracker for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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