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Charge 3 won’t connect to 3rd party app

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‎01-26-2020 07:23 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-26-2020 07:23 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

My Charge 3 stopped updating my 3rd party app. Anyone have a fix?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎01-27-2020 03:02

‎01-27-2020 03:02

A warm welcome to the Community, @SSgtJH1833. Can you please be more specific and tell me which app are you using?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-27-2020 04:52

In response to AlejandraFitbit

‎01-27-2020 04:52

Simply Well.  

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‎06-03-2020 21:18 - edited ‎06-06-2020 17:43

In response to AlejandraFitbit

‎06-03-2020 21:18 - edited ‎06-06-2020 17:43

I am also having problems syncing to the Vesync third-party app which is connected to my Etekcity scale. 

 

Can you please help?

 

 

UPDATE:  The day after I submitted the original request the Vesync data synced with my Fitbit data thankfully.  It just appeared and I don’t know how it happened. Happy I can now fully use my new scale!

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