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Charge 3 won't receive notifications from iPhone 6S

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‎01-29-2020 04:06 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎01-29-2020 04:06 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

Hi. I haven’t been able to get notifications on my Charge 3 from iPhone 6s. Have tried the troubleshooting tips. Is there any issues at the moment?

 

 

Moderator edit: updated subject for clarity

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‎01-29-2020 19:38

‎01-29-2020 19:38

Is this all notifications, phone, email, text? Have you installed this week's app update? 

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‎01-30-2020 09:54 - edited ‎09-24-2023 12:12

In response to Rich_Laue

‎01-30-2020 09:54 - edited ‎09-24-2023 12:12

Hi there @Cantgetittowork, welcome to the Community Forums. Thanks for taking the time to troubleshoot the notifications on your Charge 3 prior to contacting us.

I was wondering the same than @Rich_Laue. Have you?

Before you can receive notifications from your phone on your Fitbit device, it’s important that you carefully review and update your notifications settings on your iPhone. 

Please make sure you follow all instructions in: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


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