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Charge 3 won't set up

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‎11-09-2021 01:42 - last edited on ‎11-10-2021 03:58 by Fitbit Moderator

‎11-09-2021 01:42 - last edited on ‎11-10-2021 03:58 by Fitbit Moderator

charge 3 is nog coupling with nu mobile; I do het a 4 digit code from the charge3 buy after rilling thuis code on May mobile the coupling does nog taken place, the message '...takes longer than normal' stays on May mobile buy no coupling happens

 

 

Moderator Edit: Clarified subject

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‎11-10-2021 04:00 - edited ‎11-24-2023 02:24

‎11-10-2021 04:00 - edited ‎11-24-2023 02:24

Hi there, @berthabraken. Welcome to the Community Forums. 

To better assist you, would you mind clarifying if you're having setup difficulties? If so, please follow the troubleshooting steps provided in this help article Why can't I set up my Fitbit device? 

Nevertheless, please make sure that the mobile phone you're using meets the requirements listed here.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-10-2021 04:00 - edited ‎11-24-2023 02:24

‎11-10-2021 04:00 - edited ‎11-24-2023 02:24

Hi there, @berthabraken. Welcome to the Community Forums. 

To better assist you, would you mind clarifying if you're having setup difficulties? If so, please follow the troubleshooting steps provided in this help article Why can't I set up my Fitbit device? 

Nevertheless, please make sure that the mobile phone you're using meets the requirements listed here.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer