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Charge 3 won't swipe

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‎01-25-2020 09:18 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-25-2020 09:18 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

My Charge 3 won't scroll so I cannot review my heart rate, steps etc. I tried restarting with it on my charger but it won't shut off either.

 

 

Moderator edit: subject for clarity

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‎01-26-2020 03:14

‎01-26-2020 03:14

Welcome to the Forums, @Bewanna1.

 

Thanks for troubleshooting this swiping issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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