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Charge 3 won't swipe

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‎04-16-2020 12:40 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-16-2020 12:40 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

I bought Fitbit Charge 3 about 3 weeks ago. Today after charging the device, the screen is only showing the time, heart rate and the step. It wouldn't scroll and show other trackers. Can you please advice?

Thanks

 

 

Moderator edit: subject for clarity

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‎04-19-2020 11:21 - last edited on ‎10-13-2025 10:21 by Fitbit Moderator

‎04-19-2020 11:21 - last edited on ‎10-13-2025 10:21 by Fitbit Moderator

Welcome to the Community, @PW_106.

If your tracker's screen isn't responding, I recommend taking a look at this post and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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