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Charge 3 won't sync nor update

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‎02-02-2023 15:16 - last edited on ‎02-14-2023 06:42 by Fitbit Moderator

‎02-02-2023 15:16 - last edited on ‎02-14-2023 06:42 by Fitbit Moderator

My charge 3 isn't updating. Please help me with steps. It all of a sudden shut down one day and won't sync or update firmware. 

 

 

Moderator Edit: Clarified subject

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‎02-14-2023 06:44 - edited ‎07-12-2023 06:36

‎02-14-2023 06:44 - edited ‎07-12-2023 06:36

Hello there, @Tracybell. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 3. 

If you're still having difficulties to sync or update your Charge 3, please try the steps provided in these two help articles Why won't my Fitbit device sync? and Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-14-2023 06:44 - edited ‎07-12-2023 06:36

‎02-14-2023 06:44 - edited ‎07-12-2023 06:36

Hello there, @Tracybell. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 3. 

If you're still having difficulties to sync or update your Charge 3, please try the steps provided in these two help articles Why won't my Fitbit device sync? and Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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