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Charge 3 won't sync

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‎08-03-2023 11:46

‎08-03-2023 11:46

I've had 1st August 2nd August and now today spoken to Romel and followed his instructions including Data Clear and lost data but the device fault remains unresolved.  I want a replacement as this device is now unreliable for my readings to share with my Dr

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‎08-03-2023 12:56

‎08-03-2023 12:56

Hi @3620  you have to get with customer service about this. If you're under warranty and there is a hardware issue, then Fitbit could replace your device, but you'd need to talk with them. If you're not under warranty, they can tell you what your options would be.

Stepping in the U.S.A. since September 2013. Android 14

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