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Charge 3 won't sync

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This has been happening for the last few weeks; sometimes the app doesn’t seem to “catch” the new activity dot and labels it as missed, even after syncing and multiple resets.

 

 

Moderator edit: subject for clarity

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Welcome to the Community, @bluepotential.

 

Thanks for troubleshooting this syncing issue. I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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