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Charge 3 won't sync

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‎05-14-2020 05:07 - last edited on ‎09-28-2020 07:55 by Moderator Alum

‎05-14-2020 05:07 - last edited on ‎09-28-2020 07:55 by Moderator Alum

Earlier this week I updated my iOS, and my Charge 3 would no longer sync. I went through all of the suggested fixes, nothing. I downloaded Windows 10 app, was able to sync yesterday.  Now today my Charge 3 won't sync with windows.  It says "Bonding failed. Restart app and try again. Bonding in progress."  I have uninstalled app, re-logged in.  I am getting really frustrated at this. I have been a long time Fitbit user but this is getting ridiculous.

 

 

Moderator Edit: Clarified subject

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‎09-28-2020 07:56

‎09-28-2020 07:56

It's great to see you around, @nmotto2020.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this syncing issue. If your tracker isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and confirm you have followed those steps.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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