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Charge 3 won't sync

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‎05-17-2020 10:17 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-17-2020 10:17 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

I only get this message from the Bluetooth "Make sure "Charge 3" is turned on and in range."  I don't know how to be more in range the wearing my Fitbit while I'm holding my phone or iPad, the Charge 3 is already on. What can the issue be? How do you make the Dashboard on the website sync? 

 

 

Moderator Edit: Clarified subject

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‎08-21-2020 08:06

‎08-21-2020 08:06

It's great to see you around, @AlexThom.

 

If your tracker isn't syncing, I recommend checking the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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