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Charge 3 won't sync

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‎05-19-2020 23:20 - last edited on ‎09-16-2020 19:47 by

‎05-19-2020 23:20 - last edited on ‎09-16-2020 19:47 by

My Charge 3 has started to loose half an hour between manual syncs. Then it won’t sync without turning Bluetooth off and back on again. What a palaver!!

 

 

Moderator Edit: Clarified subject

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‎09-09-2020 09:12 - last edited on ‎06-30-2025 07:38 by Fitbit Moderator

‎09-09-2020 09:12 - last edited on ‎06-30-2025 07:38 by Fitbit Moderator

It's great to welcome you, @carolinemarrow.

Keep in mind that your tracker needs to be constantly syncing in order to show the correct time. If yours isn't syncing, I recommend following the instructions provided in the help article: Why won't my Fitbit device sync?.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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