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Charge 3 won't sync

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‎05-22-2020 17:04 - last edited on ‎09-16-2020 19:47 by

‎05-22-2020 17:04 - last edited on ‎09-16-2020 19:47 by

It kept saying failed to sync so I tried a few things I saw suggested on the forum. Deleting and reinstalling the app didn’t do anything. I also had my iPhone forget the charge three and now it isn’t showing up as an option to connect. I have not updated to iOS 13.5. I don’t want to lose my progress from today and need to sync it. 

 

 

Moderator Edit: Clarified subject

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‎08-15-2020 09:17

‎08-15-2020 09:17

Welcome to the Community, @ccwolfe.

 

Thanks for troubleshooting this syncing issue. If your tracker isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and make sure you have followed the instructions there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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