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Charge 3 won't update

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‎05-09-2020 14:00 - last edited on ‎09-17-2020 09:38 by

‎05-09-2020 14:00 - last edited on ‎09-17-2020 09:38 by

I've had absolutely no success updating my device. I tried everything the troubleshooter told me to do, and that didn't work. I even left it alone for over an hour, and it still failed. It seems like something's preventing me from installing the update. Someone help!

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 06:40

‎07-23-2020 06:40

Welcome to the Community, @331256.

 

Thanks for troubleshooting this update issue. If you are having problems with this process, I recommend taking a look at the help article: Why can't I update my Fitbit device? and follow the instructions provided there.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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